Frequently Asked Questions
Everything you need to know about shopping with Sisters & Co.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.
Do you offer international shipping?
Yes, Sisters & Co ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. Over 60% of our current collection is made from organic, recycled, or ethically sourced fabrics as part of our sustainability pledge.