Returns & Exchanges
At Sisters & Co, we want you to love your purchase, but if it's not quite right, we offer a 30-day return policy for all unworn items in their original packaging. Please ensure tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and choose your preferred refund method.
- 2.Prepare Your Package
Place the items securely in their original box or a sturdy mailing bag, ensuring all original designer tags and hygiene seals are intact.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided in the portal, then affix it to the outside of your parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Take your package to any authorized drop-off location and keep your receipt; you will receive an email notification once our warehouse has processed your refund.